What formats do you offer? top
DST
EXP
HUS
JEF
PES
SEW
VIP
XXX
VP3 designs are included with all of our new designs, and this format is slowly being added to our older designs.
Can I get a refund? top
Due to the digital nature of my product, no refunds will be granted.
I bought the same design twice on accident, can I get a different one instead? top
Sure, just contact me and let me know which design you purchased as a duplicate and which one you would like to replace it with.
What payment methods do you take? top
I accept Mastercard, Visa, Discover, and paypal.
When will I receive the designs that I order? top
The designs will be emailed to you instantly upon purchase.
How do I contact you? top
The best way to contact us is by using our Contact Feature on our website, found HERE.
Our response rate is usually within a few hours. If you tried to contact us, but have not received a response please consider the following:
- Emails from us might be going to your spam/junk folder. This is the most common issue, please check that first.
- Your email account might have emails from us blocked. Add us to your address book.
- Try contacting us directly through email at beth@theappliqueplace.com
- Is it possible that you may have put in the wrong email or misspelled it?
- Please contact us again if you have not received a response. If you have tried to contact us, and it still isn't working. Try contacting us through our Facebook Page or our Facebook Group.
- Emails that contain profanity will not be answered.
I can't log in. top
Have you tried the password reset?
If that doesn't work, your emails might be going to your spam/junk folder.
Still having problems? Do you have a different email address for PayPal? They might be going to that account, we can get that fixed for you.
If you are still having trouble, please contact us!
The best way to contact us is by using our Contact Feature on our website, found HERE.
Our response rate is usually within a few hours. If you tried to contact us, but have not received a response please consider the following:
- Emails from us might be going to your spam/junk folder. This is the most common issue, please check that first.
- Your email account might have emails from us blocked. Add us to your address book.
- Try contacting us directly through email at beth@theappliqueplace.com
- Is it possible that you may have put in the wrong email or misspelled it?
- Please contact us again if you have not received a response. If you have tried to contact us, and it still isn't working. Try contacting us through our Facebook Page or our Facebook Group.
- Emails that contain profanity will not be answered.